FREQUENTLY ASKED QUESTIONS
WHEN DO I ARRIVE?
Please arrive on time for your appointment. In most cases, we have appointments immediately prior and immediately following your appointment so should you arrive early or late, we may not be able to assist you.
WHO SHOULD I BRING TO PURCHASE MY GOWN?
Family and friends who you value their opinion and understand your personal style. This is an intimate purchase, we suggest a small group of no more than four. We ask that you do not bring children… this is your time to shine!
HOW FAR IN ADVANCE DO I NEED TO ORDER MY DRESS?
You need to order 8 – 10 months prior to your wedding to avoid any stress. The earlier the better! However, we understand that sometimes you don’t have the time needed and we try our best to accommodate smaller time frames.
HOW DO I PAY FOR MY DRESS?
We accept all forms of payment (cash, check, credit card). A 60% deposit is required to order your wedding gown and the remainder is due 6 weeks after you place your order or at the gowns arrival, whichever arrives first. Dresses sold “off the rack” must be paid in full.
WHAT ABOUT UNDERGARMENTS?
Your consultant will be popping in & out of the dressing room to help you into each gown… be sure to wear something you are comfortable in. Light colored undergarments, strapless bra, and spanx (if desired) are suggested. We also recommend bringing a pair of heels to try our gowns on with.
FOOD & DRINK?
We ask that you do not bring food/drink into the boutique, unless previously discussed with our staff. Our goal is to protect our gowns in the store.
DO YOU CARRY PLUS SIZE WEDDING GOWNS?
Absolutely! We carry and can order petite to plus size wedding gowns with NO additional fees.
WHAT IF I LIVE OUT OF STATE?
Not a problem! We are happy to ship your dress to you wherever you may call home. We have many out of state brides and are accommodating to their sensitive travel schedules.
DO YOU OFFER ALTERATIONS?
We do! Our seamstress is here Wednesday , Saturday, & Sunday mornings. If you need another day, just ask, and we can book in advance. Our alteration team takes outside gowns and offers custom work!
WHAT IS YOUR CANCELLATION POLICY
Appointments that are cancelled with less than 24 hours notice (or no show) will be charged a $50 non refundable cancellation fee. This fee is non transferable. You may cancel your appointment by calling, leaving a voicemail, or emailing (SayvilleBridal@gmail.com).
We’d love to help you find the dress of your dreams, please call or email with any other questions you may have!
Sayville Bridal 